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SHIPPING POLICY

Your shipping charges will be calculated and viewable at checkout. Once an order has been received in our system, it can generally take approximately 2-3 business days to process and ship. Domestic delivery will take approximately 3-7 business days (Monday to Friday) after processing times.


We only ship to addresses located within The United States of America at this time.


Our business hours are Monday – Friday, 8:00am – 9:00pm EST.


Orders placed Monday through Friday after 5:00pm EST will be shipped the following business day.


Shipments may be sent using USPS, UPS, or DHL Express. Shipping times are dependent on location from our main warehouses and fulfillment centers.


If you have not received your order, your order is damaged, or you require an exchange, please contact us immediately at Info@greenknightcbd.com. Failure to contact us in a timely manner may affect your ability to return any damaged products to us.


You agree that we may charge you any sales or nexus taxes collected in your jurisdiction as applicable when ordering any of our products.


When tracking your shipment, please allow 2-3 business days for the tracking to update. Once your order has been shipped, you will receive a shipping email confirmation with your tracking number.

If you did not receive it, please email us at and we will provide you with your tracking number.

If you have questions about your order or shipping, please email us at Info@greenknightcbd.com.


RE-ORDERING GUIDELINES

We encourage our customers to place an order when half of their CBD is gone. This will prevent shipping delays and ensure you will not run out of CBD.


UNANTICIPATED EVENTS

You agree not to hold us liable for any disruption of our service or failure to deliver our product for any reason beyond our control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, criminal acts, labor shortages, labor strikes (both lawful and unlawful), postal service or courier service disruption, infrastructure disruption, communication failure, material shortages, or any other circumstance that may be beyond our control.


CONTINUITY

Should any provision of this Agreement be unlawful, void, or otherwise legally unenforceable, the rest of the Agreement shall remain enforceable as though the unenforceable provision had not been a part of this Agreement.


CONSENT

By purchasing our Products or using/visiting our website, you are agreeing to abide by and act in accordance with these Terms of Service including our Terms of Use, Privacy Policy and Returns Policy. Accessing our Website and/or purchasing our Products constitutes your agreement to be bound by these Terms of Service.


Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and greenknightcbd.com with respect to the Site and it surpasses any and all prior or concurrent communications, whether electronic, oral or written, between the user and greenknightcbd.com with respect to the Site.

 

REFUND/RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

* Gift cards

* Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

 

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@greenknightcbd.com.com.

 

SALE ITEMS (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@greenknightcbd.com.com and send your item to: 6701 Beach Blvd. Suite 200, Jacksonville, Florida 32216

 

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

RETURN SHIPPING

 

To return your product, you should mail your product to: 6701 Beach Blvd. Suite 200

Jacksonville, Florida 32216

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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